Privacy

Privacy Policy content

Last Updated: 05/02/2026

SWAPS WORLD BROKER SERVICES (“SWAPS”, “we”, “our”, “us”) is committed to protecting the privacy and security of our clients’ personal and institutional data. This Privacy Policy describes how we collect, use, store, and disclose information in connection with our institutional digital asset brokerage services (“Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information necessary to provide institutional services, maintain compliance, and ensure security, including:

a. Client Information:

  • Legal entity name, registration details, and contact information
  • Authorized representatives and account administrators
  • KYC/AML documentation

b. Transaction Information:

  • Trading activity, orders, and execution data
  • Payment and settlement information

c. Device and Technical Data:

  • IP addresses, browser type, and device identifiers
  • Usage logs and system performance data

d. Communications:

  • Email, phone, and support interactions

2. Use of Information

We use information for purposes necessary to deliver institutional-grade services and comply with regulations:

  • To provide and maintain brokerage and liquidity services
  • To verify identity and perform onboarding (KYC/AML/CTF)
  • To monitor transactions and manage risk
  • To comply with VARA and other regulatory obligations
  • To communicate updates, security alerts, and service notices
  • To improve our systems, operations, and platform

3. Legal Basis for Processing

For institutional clients, processing personal or corporate data is necessary for:

  • Compliance with legal and regulatory obligations under VARA
  • Performance of contracts and delivery of Services
  • Legitimate interests in risk management, platform security, and service optimization

4. Data Sharing and Disclosure

We may share information with:

  • VARA and other relevant authorities for regulatory compliance
  • Third-party service providers (custody, settlement, IT infrastructure) under strict confidentiality
  • Legal, audit, or investigative entities as required by lawAffiliates or partners only to fulfill Services or contractual obligations
  • We do not sell or trade your data to unaffiliated third parties.

5. Data Security

SWAPS implements industry-standard security measures to protect information, including:

  • Encrypted storage and transmission
  • Multi-factor authentication for platform access
  • Regular security audits and monitoring
  • Access controls based on role and responsibility

However, no system is completely secure. Clients acknowledge residual risk in digital communications and blockchain settlement.

6. Data Retention

We retain client and transaction data as required to:

  • Comply with VARA and other regulatory record-keeping obligations
  • Facilitate audits, investigations, and dispute resolution
  • Support operational needs and contractual obligations

Retention periods may vary depending on legal or contractual requirements.

7. Client Rights

Institutional clients may:

  • Access information held about them
  • Request corrections or updates to inaccurate information
  • Raise concerns regarding data processing or privacy

Requests should be submitted via our contact channels listed below.

8. Cookies and Tracking

Our website may use cookies or similar technologies to:

  • Maintain user sessions
  • Analyze platform usage for operational improvements
  • Enhance user experience

Clients may manage cookie preferences through their browser settings.

9. International Transfers

Client information may be stored or processed outside the UAE. Transfers are conducted in accordance with applicable VARA regulations and industry best practices to ensure continued data protection.

10. Updates to This Privacy Policy

SWAPS may update this Privacy Policy periodically to reflect regulatory changes, operational updates, or new services. Updates will be published on our website, and the “Last Updated” date will be revised accordingly.

11. Contact Information

For questions, requests, or concerns about this Privacy Policy or your data:

SWAPS WORLD BROKER SERVICES